Thursday, May 17, 2012

Live Chat For Your Website

Live chat software is the cost effective tool that helps you market and sell your product online as well as provide superior customer support service. With a mouse click, visitors to your website can contact your support staff or ask questions about your product or services with our live chat system.

No Software To Install
Our Live Chat solution is web based. No software installation is required. Our browser-based live chat window can be used by both the visitor and your support staff or operators can download a stand-alone operator console with additional useful features like spell check, geo location of visitors and more.

Live Chat Features

Live Chat

* Easy Integration with Your Web Site
* No Software Installation Required
* Manage Multiple Chats Simultaneously
* Call Transfer
* Operator to Operator Chats
* Proactive Chats
* Chat Transcripts

Real-Time Visitor Monitoring

* Visitor List
* Geo Location Map
* Navigation History
* IP-to-location
* Browser and OS details
* Referring URL

Native Operator Console

* Autorun when OS Starts
* Hiding to System Tray
* Idle Detection
* Popups and Sound Alerts
* Operator Profiles

Customization and Branding

* Chat Icon Customization
* Start Chat Form Fields
* Visitor Messenger Customization
* System Messages Customization

Spell Checker

* English, Spanish, German, French and Italian spelling
* Automatic Spell Checking
* User Dictionary
* Suggestion List
* General Options
* Suggestion Options
* Language Dependent Options

Other Features

* Multilingual Support
* Pre-chat Survey
* Web Page Push
* Canned Responses
* "Party is typing" notification
* Auto-Changing Chat Icon
* Leave-a-Message Form
* Live Chat Link for Emails

Foremost Media offers different subscription packages through ProvideSupport.com. All packages have the same set of features, and differ only in the number of available operator profiles, operator profile allows one customer support representative to log in and answer customers' calls. It includes different settings such as operator login, password, name, operator picture or photo, welcome message, collection of predefined answers, etc.

Live Chat Software Pricing
Account Type Small Business
1 operator
Corporate
3 operators
Enterprise
10 operators
Included
Discount
1 month subscription $15 $30 $60 -
3 month subscription $35 $70 $140 22%
6 month subscription $60 $120 $240 33%
1 year subscription $99 $198 $396 45%

You can use one account on any number of web pages or different websites without any additional costs. Each operator can download and install operator console on any number of computers. The prices listed above are for self service accounts billed directly through our partnership agreement with www.providesupport.com.

Need Help Setting Up Your Live Chat Software?
If you would like help setting up your Live Chat software to work with your website we charge a onetime fee to add the code to your website and customize the look and feel of your account to match your website or company brand. Contact Us Today To Get Started With Live Chat On Your Website!

Try Live Chat
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Free 10 Day Trial

To Try Live Chat Free For 10 Days Click On The Banner Above.

You will be directed to the providesupport.com website were you can sign up for a free trial.  If you need help configuring the software into your website contact us today.

Is Your Website Found?

Could your website use higher placement on the top search engines and directories. We would be happy to review your site with you for no charge in order to show you how a higher position could improve your web traffic.

Learn More About Our Search Engine Marketing Services

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Foremost Media, Inc.  Offering Website Design & Marketing Services  1337 Excalibur Dr.  Janesville, Wisconsin 53546   Phone: 608.758.4841
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