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Wordpress Support

CMS Training

Interested in Wordpress Training?

Even being the most popular Content Management System (CMS) out there, WordPress can still pose a learning curve for those who aren’t familiar with the platform. That’s where Foremost Media comes in, offering personalized WordPress training that’ll guide you through the process of easily updating and editing your website content.

Led by our experienced Customer Success Specialist, Tina Lenz-Mandt, our team will supply WordPress training to fully equip you with the basic skills needed to successfully manage online content. Being a certified WordPress partner, we’ve got plenty of experience using the platform. We’ll analyze your unique needs and tailor our training sessions to be best-suited for your website. Our training services can be provided either online or in-person, whichever is best for your learning style.

Whether you need a total website redesign, a tutorial on using plugins, or a basic guide to navigating WordPress, Foremost Media is here to help. Get in touch with us and we’ll make sure to get you started!

More Information

Wordpress Module Quick Guides

Wondering how to use a plugin on your Wordpress site? We have guides to point you in the right direction for the most commonly used Wordpress plugins on sites built by Foremost Media.

If you don't see your module listed below, feel free to reach out for assistance.

Frequently Asked Questions

If I don't know HTML, is it easy to edit a Wordpress site?

For sites built by Foremost Media, we use Divi or Elementor builders to populate the site. To see what those builder are like, you can view tutorials available in our support information.

I just created a new page for my site. How do I get it to show in the menu?

In the Dashboard, go to Appearance>Menus. You can then search for the new page in the left-hand pages box, click the checkbox next to the page name and click the "Add to Menu" button. Then select the new item and drag it into the desired position in the menu. Note: your site may have multiple menus, check the structure before proceeding with adding the new page to ensure you're modifying the right menu.

How do I upload files to my Wordpress site?

When logged in on your site, go to Media in the Dashboard and select "Add New". From there you can upload files by browsing your computer or drop the file into the upload field.

What should I do if I forget my WordPress login credentials?

If you forget your WordPress login credentials, there are several steps you can take to recover access to your website:

Reset Password via Email:

  • On the WordPress login page, click on the "Lost your password?" or "Forgot your password?" link.
  • You will be prompted to enter your username or email address associated with your WordPress account.
  • After submitting your username or email, WordPress will send you an email with a link to reset your password. Check your inbox, including the spam folder, if you don't see the email in your primary inbox.

Reset Password via phpMyAdmin (Advanced):

  • If the email method doesn't work, you can reset your password directly in the WordPress database using phpMyAdmin (advanced users only). This method involves accessing your website's database, so proceed with caution.
  • Log in to your web hosting control panel and access phpMyAdmin.
  • Select your WordPress database from the left sidebar.
  • Locate the "wp_users" table (the table prefix "wp_" may vary depending on your WordPress installation).
  • Find your username and click on "Edit" (usually represented by a pencil icon).
  • In the "user_pass" field, enter a new password. Make sure to select the MD5 or SHA-256 hash function from the drop-down menu.
  • Click "Go" or "Save" to update the password.
  • You should now be able to log in with your new password.

Contact Your Hosting Provider (If Applicable):

  • If you are hosting your website with Foremost Media, you can contact our support team for assistance in recovering your login credentials. We can guide you through the process or take the necessary steps to help you regain access to your WordPress site.

Use a Password Manager:

  • To prevent future login issues, consider using a password manager to securely store and manage your WordPress login credentials. Password managers can generate and remember complex passwords, reducing the chances of forgetting them.

It's crucial to keep your WordPress login credentials secure and updated regularly to enhance the security of your website. Additionally, consider setting up multiple administrative users with different roles and permissions to avoid complete lockout in case of login issues.

Is it possible to add multiple users or authors to my WordPress site?

Yes, WordPress allows you to add multiple users or authors to your website with varying roles and capabilities. Here's how you can do it:

Administrator: Administrators have full control over the website. They can add, edit, or delete posts and pages, install plugins and themes, manage users, and make changes to the site's settings. There can be multiple administrators, but be cautious about assigning this role to too many users to maintain security.

  1. Editor: Editors can create, edit, publish, and delete their own posts, as well as posts created by other users. They have control over content but cannot make changes to the website's settings or install plugins or themes.
  2. Author: Authors can write, edit, and publish their own posts. They do not have control over other users' posts or the site's settings. This role is suitable for guest bloggers or individual contributors.
  3. Contributor: Contributors can write and edit their own posts, but they cannot publish them. Instead, their posts must be submitted for review by an editor or administrator. This role is often used for guest authors or writers who need approval before their content goes live.
  4. Subscriber: Subscribers have the least privileges. They can only manage their profiles, including changing their passwords and email addresses. This role is typically for site visitors who want to receive updates or access restricted content.

To add multiple users or authors to your WordPress site, follow these steps:

  1. Login as an Administrator: You need to have administrator privileges to add users.
  2. Go to the Users Section: In your WordPress dashboard, navigate to "Users" on the left-hand menu.
  3. Click "Add New": On the Users page, click the "Add New" button at the top.
  4. Fill in User Details: Enter the user's details, including username, email address, first and last name, and their role. You can also generate a strong password or allow the user to set their password.
  5. Send Invitation: If you want the user to set their password, check the box that says "Send User Notification." This will send an email to the user with instructions on how to set their password.
  6. Click "Add New User": Finally, click the "Add New User" button to create the user account.

Users will receive an email with their login credentials and a link to set their password if you chose to send them an invitation. They can then log in and start contributing to your WordPress website according to their assigned role.

What should I do if I encounter a technical issue or error on my WordPress site?

If you encounter technical issues on your WordPress site, first contact Foremost Media support for assistance. Additionally, you can try the following steps:

  1. Identify the issue.
  2. Check for recent changes.
  3. Deactivate recently added plugins.
  4. Switch to a default theme.
  5. Review error messages.
  6. Clear browser cache.
  7. Ensure server resources.
  8. Consult online resources.
  9. Backup your site.

For a prompt resolution, contact our support team for help.

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What is the difference between posts and pages in WordPress?

In WordPress, "posts" are typically used for regularly updated content like blog articles. They are organized by categories and tags and often appear in reverse chronological order on your site. "Pages" are used for static content like About Us or Contact pages. They don't have categories or tags and are not ordered by date.